Terms of Service

This website (the "Site") is owned and operated by Simple Works Digital ("Company," "we," "us," or "our").

By accessing or using this Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that may apply to particular products or services offered by Simple Works Digital.

If you do not agree with these Terms, you should not use the Site.

Accessing the Site, whether manually or through an automated process, constitutes use of the Site.

We may revise these Terms from time to time. Updated Terms will be posted on this Site along with the applicable effective date.

Your continued use of the Site after revised Terms become effective constitutes acceptance of those revised Terms.

SMS Messaging Terms & Compliance

1. Program Description
This messaging program sends appointment confirmations, reminders, customer support messages, and other service-related communications to customers who have interacted with Simple Works Digital through our website at https://simpleworksdigital.com, scheduling forms, or other approved channels and have explicitly opted in to receive SMS communications.

Opt-in may be collected through web forms containing a dedicated checkbox or other clear mechanism for SMS consent.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Rescheduling or cancellation updates
• Customer support communications
• Responses to inquiries
• Service-related updates

Promotional or marketing messages will only be sent where the recipient has provided the appropriate consent.

2. Cancellation Instructions
You can cancel SMS communications at any time by replying "STOP" to the number that sent you the message.

After you send "STOP," you may receive a confirmation message acknowledging your unsubscribe request. You will no longer receive SMS messages from that messaging program unless you subsequently opt in again.

To rejoin, you may opt in again through an applicable Simple Works Digital form or other authorized opt-in process.

3. Support Information
If you experience issues with the messaging program, reply "HELP" for assistance or contact us directly:

Email: [email protected]
Phone: (848) 306-0780

4. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and messages you send to us.

Message frequency varies depending on your interactions with Simple Works Digital, service usage, inquiries, and appointment activity.

For questions regarding your wireless plan, message rates, or data rates, contact your wireless provider.

6. Supported Carriers
Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and participating regional carriers.

Wireless service availability and message delivery may vary by carrier and location.

7. Age Restriction
You must be at least 18 years old to participate in our SMS messaging program unless otherwise permitted under applicable law with appropriate authorization.

8. Privacy Policy
For information about how Simple Works Digital collects, uses, protects, and shares information, please review our Privacy Policy at:
https://simpleworksdigital.com/privacy-policy

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to telecommunications providers, messaging platforms, and other service providers when necessary to operate and deliver our messaging services.

We strive to comply with applicable laws, regulations, and industry requirements governing SMS communications, including applicable provisions of the Telephone Consumer Protection Act.

Intellectual Property Rights

Our Limited License to You
This Site and its original content, branding, text, graphics, designs, logos, images, videos, software, and other materials are owned by or licensed to Simple Works Digital and may be protected by copyright, trademark, and other intellectual property laws.

The Site is provided primarily for informational and business-use purposes.

Unless expressly authorized by Simple Works Digital, you may not:

• Modify
• Copy
• Reproduce
• Republish
• Upload
• Distribute
• Transmit
• Sell
• License
• Create derivative works from
• Commercially exploit

any protected material from this Site.

You may download or print reasonable portions of publicly available Site content for your own personal or internal business reference, provided that copyright and proprietary notices remain intact.

Your License to Us
If you voluntarily submit content to Simple Works Digital, including testimonials, reviews, comments, images, feedback, or other materials, you represent that you have the right to provide that material.

Where you authorize us to use such content, you grant Simple Works Digital a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, and use the material for the purposes for which it was submitted, including providing and promoting our services.

This license does not give Simple Works Digital ownership of your underlying intellectual property.

AI and Automated Services
Simple Works Digital may provide services involving artificial intelligence, automation, voice technology, chat systems, CRM tools, websites, lead-management systems, and related technologies.

Artificial intelligence and automated systems are not infallible.

Customers acknowledge that AI-generated or automated responses may occasionally:

• Misinterpret a caller or user
• Provide an incomplete response
• Fail to understand a request
• Encounter technical interruptions
• Require escalation to a human representative

Customers are responsible for reviewing and approving the business information, instructions, FAQs, policies, and other materials used to configure their AI or automated services.

Unless expressly agreed otherwise in writing, Simple Works Digital does not guarantee that an AI receptionist or other automated system will correctly handle every interaction or produce any particular business result.

No Guaranteed Business Results
Simple Works Digital provides digital services designed to help businesses improve customer communication, lead capture, website performance, workflow, automation, maintenance, or other ongoing services.

We do not guarantee:

• A particular number of leads
• A particular number of customers
• Increased revenue
• Increased profits
• Specific conversion rates
• Search engine rankings
• Specific advertising performance
• That every customer call or inquiry will result in a sale

Results depend on numerous factors outside our control, including market conditions, customer demand, pricing, reputation, business operations, advertising activity, and how the customer uses the services.

Third-Party Services and Platforms
Our services may rely on or integrate with third-party providers, including telecommunications providers, website platforms, hosting providers, CRM systems, payment processors, scheduling platforms, artificial intelligence providers, domain registrars, email providers, and other software services.

Simple Works Digital does not control these third-party platforms and cannot guarantee their uninterrupted operation.

Third-party providers may experience:

• Outages
• Service interruptions
• API changes
• Pricing changes
• Feature changes
• Policy changes
• Service discontinuations

We are not responsible for interruptions or damages caused solely by third-party systems outside our reasonable control.

Disclaimers
We strive to provide accurate information on this Site, but we do not guarantee that every statement, description, price, feature, or other piece of information will always be complete, current, or error-free.

Except where prohibited by law, the Site and its content are provided on an "as is" and "as available" basis.

To the extent permitted by applicable law, Simple Works Digital disclaims warranties not expressly provided in a written agreement.

Links to third-party websites do not necessarily constitute an endorsement of those businesses, products, or services.

Online Commerce and Payments
Certain areas of our Site may allow users to purchase or inquire about Simple Works Digital products or services.

Payment processing may be performed through third-party payment processors. Payment information may therefore be subject to the privacy policies and terms of those providers.

Customers agree to provide accurate billing and payment information.

Pricing, deposits, recurring charges, cancellation terms, usage charges, and other service-specific conditions may also be governed by a separate proposal, service agreement, order form, or subscription agreement.

Where a signed service agreement conflicts with these general website Terms, the signed service agreement will control with respect to that service.

Recurring Services
Certain Simple Works Digital services may involve recurring monthly charges, including AI receptionist services, managed websites, hosting, software, automation, maintenance, or other ongoing services.

Any recurring charge, billing frequency, cancellation requirements, and applicable usage charges will be disclosed to the customer before purchase or activation.

Unless otherwise stated in the applicable service agreement, fees already earned for completed setup, configuration, development, or other services are not automatically refundable solely because the customer later chooses to discontinue service.

Registration & Passwords
Some services may require customers to create or receive access to an account.

You agree to provide accurate and current information and to protect your login credentials.

You are responsible for activity conducted using your account credentials unless caused by unauthorized access resulting from circumstances outside your reasonable control.

If you believe your account has been compromised, contact:
[email protected]

Customer Responsibilities
Customers are responsible for ensuring that information provided to Simple Works Digital is accurate and that they have the right to use any:

• Business names
• Logos
• Photographs
• Videos
• Written content
• Customer lists
• Contact information
• Trademarks
• Other materials

they provide to us.

Customers are also responsible for complying with laws applicable to their own business, industry, marketing activities, customer communications, and use of technology.

Simple Works Digital does not provide legal, tax, accounting, or regulatory advice.

Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Simple Works Digital and its representatives from third-party claims, liabilities, damages, or reasonable expenses arising from:

• Your unlawful use of the Site or services
• Your violation of these Terms
• Materials you provide that infringe another party's rights
• Your violation of applicable law

This provision does not apply to claims caused solely by Simple Works Digital's own unlawful conduct where such liability cannot legally be waived.

Limitation of Liability
To the maximum extent permitted by applicable law, Simple Works Digital will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Site or services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Any additional limitation of liability applicable to paid services may be specified in the customer's service agreement.

Termination
We may suspend or terminate access to the Site or certain services where reasonably necessary because of:

• Violation of these Terms
• Nonpayment
• Fraudulent or unlawful activity
• Abuse of our systems
• Security risks
• Use that violates third-party platform requirements

Termination of a paid service will also be subject to the applicable service agreement, subscription terms, or order form.

Governing Law and Dispute Resolution
These Terms will be governed by the laws of the state identified in the applicable service agreement, without regard to conflict-of-law principles.

Any dispute-resolution or arbitration requirements applicable to paid services should be stated in the applicable customer agreement.

Changes to Terms of Service
Simple Works Digital may update these Terms from time to time.

The latest version will be published on our website with the applicable effective date.

Material changes may also be communicated through additional notice where required by applicable law.

Contact Us

Questions regarding these Terms of Service may be directed to:

Simple Works Digital
Phone: (848) 306-0780
Email: [email protected]
Website: https://simpleworksdigital.com

By accessing or using our Site, you acknowledge that you have read and agree to these Terms of Service.